Compliance tools · AI, digital commerce and consumer protection

Digital Services Act compliance tool

Regulation (EU) 2022/2065 · European Union · Binding instrument

Name anyone on your staff. The system makes them your compliance person.

A member of your own staff, with no compliance background, reads the training module, answers the interview, and finishes with your Digital Services Act documentation cited article by article. The knowledge stays in the business.

Every account level runs inside a dedicated Claude account. Anyone can try a toolkit in their own Claude account; compliance work runs in a dedicated one. The Claude Max plan is £90 a month, paid to Anthropic, and is not included in any level.

See a finished report before you pay

Digital Services Act is Regulation (EU) 2022/2065, a binding instrument in the European Union. Obligations for online intermediaries, platforms and marketplaces, with the platform duties lifted from micro and small enterprises.

The free assessment screens for Digital Services Act when a business hosts user-generated content or provides online search. The platform duties are lifted from micro and small enterprises; the intermediary duties bind at any size.

Screen your business against all 116 agent toolkits, free →

• Your exact position under Digital Services Act: what is in place, what is missing, and what to do about each gap.
• Documentation with article citations, ready for auditors, insurers, customers and public buyers.
• A trained person inside the business who understands what the regulation requires, and stays.
• A dated record of every section completed, with the reports themselves staying in your own Claude account. The toolkit is carried by an account level, see the plans.
• All of it completed in-house, at your own pace, without booking a single meeting.

Check that Digital Services Act applies to your business, free →

Does Digital Services Act apply to my business?

The Digital Services Act applies to you if you provide an intermediary service in the Union, meaning mere conduit, caching or hosting, and you have a substantial connection to the Union under Article 3(d). Mere technical accessibility of a website from the Union is not sufficient to establish that connection.

Who does Digital Services Act apply to?

It applies to providers of intermediary services offering services in the Union, irrespective of their place of establishment or location (Article 2(1)). This covers mere conduit, caching and hosting services, and within hosting, online platforms and very large online platforms and search engines.

Does Digital Services Act apply to a small business?

There is no general size threshold, but micro and small enterprises as defined in Commission Recommendation 2003/361/EC are excluded from certain additional online platform obligations under Articles 15(2), 19(1) and 29(1), unless they are VLOPs or VLOSEs. They still must give average monthly active recipient information on request under Article 24(2).

When does Digital Services Act apply from, and what are the deadlines?

The regulation applied in full from 17 February 2024, with certain VLOP and VLOSE provisions applying from 16 November 2022 (Article 93(2)). Providers designated as VLOPs or VLOSEs became subject to Section 5 obligations four months after notification of the designation decision (Article 92).

What does Digital Services Act require me to do?

You must designate points of contact for authorities and recipients (Articles 11(1) and 12(1)), publish terms and conditions covering content moderation (Article 14(1)), and respond to orders against illegal content and information orders (Articles 9(1) and 10(1)). Hosting services must run notice and action mechanisms (Article 16(1)) and give statements of reasons for content restrictions (Article 17(1)).

What records or documents does Digital Services Act require me to keep or produce?

You must publish annual transparency reports on content moderation (Article 15(1)), subject to the micro and small enterprise exemption. Online platforms must publish average monthly active recipient data (Article 24(2)) and submit content moderation decisions to the Commission database (Article 24(5)).

What happens if I do not comply with Digital Services Act?

Member States must set maximum fines of 6 per cent of annual worldwide turnover for obligation infringements and 1 per cent for information failures (Article 52(3)), with periodic penalty payments up to 5 per cent of average daily worldwide turnover per day (Article 52(4)). The Commission may impose the same ceilings on VLOPs and VLOSEs under Articles 74(1), 74(2) and 76(1).

How do I start complying with Digital Services Act?

The first practical step is to designate a single electronic point of contact for direct communication with Member States' authorities, the Commission and the Board (Article 11(1)). You must also designate a point of contact for recipients that does not solely rely on automated tools (Article 12(1)).

Which ComplianceSME account includes the Digital Services Act toolkit?

The Digital Services Act agent toolkit is included from the Small level.

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